I can only say for certain about Sweden (since I rarely buy electronics from abroad), but it sounds like you’re not the one who’s supposed to pay for your new iPod. It’s either the company from where you bought your old iPod (in Sweden, you have two years time to demand adequate replacement of equal value to the product you bought if you find any manufacturing errors on the old product within this time limit. And burden of proof falls on the company within this time.). Or it’s the company that produced the product in question (manufacturers warranty can extend to longer periods of time than the store’s warranty, whereas the manufacturer’s either have to repair or replace the faulty product).

My advice to you, read up on consumer’s rights in your region and/or consult a lawyer who handles consumer’s issues on how you can pursue this (just asking a question is usually free).

I’m not saying you should pursue this legally. I just think that if you play your cards right, you can bill either Apple or the store you bought your old iPod from by sending them a letter and simply telling them that you’ve been in contact with lawyers and so on.

But (here comes the but), this procedure works in Sweden where consumers have rights and there are heavy laws that help the consumers. I’m not sure how this works in other countries, or if it works at all. You might even have to threaten with exposing this to the media. The question is, how much trouble are you willing to go through for perhaps unsatisfactory results?

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Unless they are saying that I was posting Defamatory material by pointing out that all these people’s ipods have died after using their new updated itunes!

It’s pretty obvious they just want to make this problem disappear, but how can they pretend they’re not a big money-hungry organization when they won’t fix their own mistake?

Has anyone else had their Ipod die recently after updating itunes? Add you name to the list below. I was quite concerned I had to buy a new Ipod, but after seeing thier mistake kill so many, I’m pretty sure they will have to correct this problem (what a shame if the press got ahold of it, imagine the damage to stock prices that are already wobbly). Add your name to the list (which is begining to look like a class-action-sized group!)

da33a9
zapymax
litebeam
kip sanford
junyr
Jimbo88
Nbke3k1
Imstartingtohat…
Evaz
Sfdevil
Sadako (hasn’t tried restore yet)
Valfar
Vernod (charged and told it can’t be fixed)
Chequers
RorySMiller
Jkgandfjghd
Dface19 (although he admits he left his in 45 degree car)
Lock-down
SuckerSpawn (still shows apple icon but nothing else)
Confuzzy
Cdrw (at least once it came back from the dead, then died again)
Queenofhearts8806
Andrewn5656
Colleen730
Klewis1127
litebeam

non-bricked problems (mainly constant restart or loud clicking on restart)
Go My Heaven
Vtr_racing
Dbaseball (apple repair told him nothing was wrong)
Laura.longa
Enzo14 (apple repair wants to charge $192)
Zacanescence
Penryn99
Seanliyanage
Super_splendid
London2012 (won’t connect to comp but works otherwise)
Soadfan3821 (keeps having to be reset)
Karasu (skips without playing)
Klewis1124 (still shows do not disconnect)

Those that seemed to fix themselves…
Nancy Rathke
Alexandria Wein (works fine but won’t connect to iturnes and gets do not disconnect message, but resets)